Avaya, a global leader in business communications and engagement technologies, hasannounced the creation of 75 new highly skilled roles at Avaya’s Customer Engagement Centre in Galway, Ireland.

The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.

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Avaya will expand its R&D facility in Galway, one of its global innovation centres. The expanded team will focus on developing business critical customer and team engagement technologies and next generation networking products.

Avaya is recruiting staff in a multitude of positions, including research and development, engineering, finance, IT, and administrative support. Details on these new roles can be found on – www.avaya.com/careers

Jason Flynn, Country Manager, Ireland, Avaya “The expansion of our Galway Customer Experience Centre will ensure that world class innovation continues to thrive at Avaya and in Ireland.  Avaya is uniquely positioned in the marketplace.  An impressive heritage in telecommunications innovation coupled with our ongoing investment in R&D will ensure we continue to deliver world class engagement solutions and genuine business advantage to our customers.”

Avaya currently employs over 400 people in Galway of which 245 are engaged in R&D activities.

Avaya is one of the world’s most innovative technology companies holding 5,934 patents and patent applications worldwide. It has been named one of the World’s Top 100 Most Innovative Organizations by Thomson Reuters three out of the last four year.